When Should You Raise a Dispute?

Disputes should be a last resort after you have tried to resolve the issue directly with the professional through chat. Common reasons for disputes include work not completed as described, no-shows, or significant quality issues.

Steps

  1. First, try to resolve the issue by chatting with your professional.
  2. If the professional is unresponsive or you cannot agree, consider opening a dispute.
  3. Gather any evidence such as photos, messages, or the original booking details.
Tip: Many issues can be resolved through direct conversation - always try this first before escalating.