Messages Not Sending
If a message is stuck or shows a failed status, it is usually a connection issue rather than a problem with your account. Your message is saved and will send once the app can reach the network again.
Steps
- Check that you have a working mobile or Wi-Fi connection.
- Tap the failed message and choose Retry to send it again.
- Close and reopen the app, then check that it is updated to the latest version.
Tip: Messages you write offline are kept and sent automatically once you are back online.
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