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Troubleshooting

Improving Call Quality

WebiOSAndroid

Improve Call Quality

Call quality depends on your internet connection and device capabilities. If you are experiencing choppy audio or frozen video, a few adjustments can make a big difference.

Steps

  1. Switch to a Wi-Fi connection if you are on mobile data.
  2. Close other apps that might be using bandwidth.
  3. Move closer to your Wi-Fi router if the signal is weak.
Tip: Using headphones or earbuds can significantly improve audio quality by reducing echo.

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