Questions from the platform, answered without a tannoy.
Can I claim compensation for a delayed train? +
Often yes. Many operators refund part of your fare once a delay passes a set threshold, sometimes from 15 minutes. Keep your ticket and the date, and check your operator's delay policy.
Why do trains say 'due' and then just vanish from the board? +
The board shows the best current estimate, which updates as reality gets worse. 'Due' flicking to 'delayed' to blank usually means the estimate gave up before the train did.
What is a replacement bus service? +
A bus laid on when trains cannot run. In theory it gets you there. In practice it is often slower, rarer, and more mythical than the timetable suggests.
Who made Replacement Bus Service? +
People who have stood on a lot of cold platforms, at kf.social. It is a parody, not a real operator.